When you're in the market to buy some new phone systems for your company, the available options might quickly overwhelm you. Everything from the thickness of the cord to the ergonomic design of the handset and all the other details can distract or outright confuse you. Your best solution is to get smart about all your options and what features your company can't function without.
Shop with a budget in mind. Frankly, you can buy a cheap office land line and be done, but whoever has to answer that phone will not thank you and it can cause more problems than it solves. So, find out your budget and focus on tracking down the best phone for you within it. Don't skimp here though, with phone systems the quality is certainly reflected in the price.
Find what you need. Does your company make frequent conference calls? Are you large enough to need department call transferring with a hold system? How about an automated system to screen calls to their respective departments? Will it need to support computer based software phones or a VoIP system? Were any of those words foreign to you? Ask someone in your company that knows exactly what you need: The operator. Assuming you are already a business and have been long enough to need a new system, ask around to all the employees that regularly use the system and make sure you get it all down.
Search around. Obviously, you found this article so you must already be this far, but consider avenues of inquiry that you haven't tried before. Make some phone calls to phone system companies and ask what they recommend for a company your size. Remember, their job is to sell you the system that their company makes and go into this with a sharp ear for buzzwords and oddly specific wording, remember them and find out what they meant.
Check The Reviews. Once you've got your list of systems to choose from, look for reviews online. You don't want a phone from a company that has poor support or lackluster quality control.
One final thought, you don't need a fancy phone with stylish feature that overshadow the unit's practical use. Don't spend money you don't have to.
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