While "the cloud" has been somewhat of a hot topic lately, the truth is that robust, real-time cloud-based transmission solutions are now readily available, and these solutions are proving to be a reliable, affordable and efficient alternative to property-based mediums. Even more, these solutions can assist in evening competition between large enterprises and SMBs by creating impressive communication technology, including affordable and accessible video conferencing.
Much More Than a Phone System
We've only just introduced the Avaya Colloborative Cloud, our cloud implementation strategy for "UCaaS," or cloud enablement strategy for unified communications as a service; "CCaaS," or contact center services; and "VaaS," or video conferencing as a service. Additionally, we've joined forces with a few world-class service providers to facilitate cloud-based collaborative efforts, including Chungwa Telecom and Orange Business Services.
Below are what I believe to be the top four advantages to using digital, face-to face conferencing for SMBs.
Top 5 Advantages of Cloud Based Video for SMBs
While cloud based video used to be a concept that many viewed as improbable and later as a passing fad, the truth of the matter is the cloud has become a truly effective, reliable, and cost efficient alternative to premises based communications technologies. In fact, these affordable services have helped small businesses to catch up to the larger corporations in terms of video conferencing. The following are five key benefits to utilizing cloud technologies for SMBs:
#1 High Reliability
These new phone system and video conferencing technologies are high quality, simple to use, and have virtually no overhead costs making them accessible to businesses with all sorts of budgetary limitations. Additionally, these networks have built in firewalls and intelligence capabilities that allow for users to manage the systems themselves as opposed to hiring expensive outside help.
#2 Low Cost
These systems are available in numerous forms from virtual meeting rooms to methods by which conferences can be conducted from mobile devices. Available for purchase or lease, these technologies allow you to obtain the services you need at little to no cost. Additionally, video conferencing reduces the need for travel meaning significant savings.
#3 Increased Productivity
Advanced phone systems and conferencing have succeeded in improving the efficacy of small and large businesses alike. The return on investment has doubtless been proven time and time again and the ability of businesses to have real-time personal communications with vendors and coworkers has successfully increased company productivity across the board. These technologies allow SMBs to stay in touch with all members of their team at the literal push of a button ensuring constant communication without the need for travel. Not only does this decrease lost time and cost due to travel, it also reduces the business' carbon footprint thereby helping to preserve the environment.
#4 Scalability Based on Need
These technologies also allow for businesses to purchase or lease only the services that they need for current use without paying for things they don't need. As the SMB grows, needs begin to change and more services may be needed. These systems allow for upgrades to be made at any time to ensure that all needs are met.
#5 Improve Business Relationships
Personal interactions are an essential part of any business. Face to face conversations and meetings are always preferable and cloud conferencing can be a great way to accomplish this without having to gather everyone in the same room.
