Survivable Remote Gateway (SRG)
The Survivable Remote Gateway (SRG) acts as an H.323 WAN Gateway connected to an IP PBX at the Main Office, extending Communication Server 1000 (CS1000) features to a small branch office. This enables a secondary location to centralize the call processing of its IP-based communications network, and provides a consistent desktop and applications across the network, and branch survivability and e911 access in the event of a network failure.
The Survivable Remote Gateway is available in two versions:
Survivable Remote Gateway 1.0 - Business Communications Manager 200/400 3.6+ with SRG 1.0 Authorization Code (supports up to 90 IP stations)
Survivable Remote Gateway 50 - Business Communications Manager 50 with SRG50 Authorization Code (supports up to 32 IP stations)
Key Features:
Consistent user experience with simplified management Allows distribution of trunking across WAN
Survivability
911 support
Integrated and consistent data networking options
Features & Benefits
Streamline costs - SRG can streamline costs by:
Facilitating effective network management through centralized/remote management capabilities
Enabling effective distribution of trunking across the WAN
Improve productivity - SRG can improve productivity with:
Consistent features and applications available to users at remote sites, allowing employees to communicate more effectively with each other
Coordinated dialing plans that let employees easily contact coworkers at other locations
The ability to cost effectively distribute Symposium contact center agents to smaller remote offices
Support for remote workers, which allows businesses to reduce costs and retain valued employees
Business continuity - SRG can improve business continuity by offering:
Survivability of the branch in the event of WAN or main site failure. Users at the branch have continued access to the PSTN and remain open for business
911 support, which ensures that emergency personnel respond quickly to the correct location
Survivable Remote Gateway
