No need to look at multiple suppliers – TRC delivers end to end call centre solutions.
- Cloud Based Call Centre Solution
- Multimedia Contact Centre
- Skill Based Solution
- Call Centre Call Recording
- Skills Based Call Routing
- Webchat & Social Media Queues
- In Depth Call Reporting
TRC works with the global leaders in telephony and phone system solutions. This means when we assist you in designing your call centre solution, we assist you in choosing the right PBX solution for your contact centre.
Our phone system range includes Avaya IP Office (IP Office Contact Centre) solution, Mitel MiContact Centre Office, designed for the MiVoice Office 250 (formerly MiVoice Office) platform, Cisco Unified Contact Centre.
Call Centre Solutions