Avaya Embedded Voicemail
Avay Embedded Voicemail system
Avay Embedded Voicemail IP Office - Small Office Edition only
Avaya Embedded Voicemail provides a telephone answering machine with a personalized greeting on every employee's desk and
allows callers to leave spoken messages when the user cannot answer a telephone call. Avaya Embedded Voicemail messages
are retrieved either locally or remotely via any telephone (users are prompted for a PIN if they are using any
telephone other than their allocated extension or a trusted location e.g. mobile telephone).
For users that prefer to have email as their main message store, the Avaya Embedded Voicemail can forward their voice messages to
their email and collect them via their email account.
The Avaya Embedded Voicemail server is multi-lingual and can offer different prompts depending on the user's preferred
language, independently of the default system setup. Similarly, external callers can hear prompts in their own
language depending on their incoming call route (e.g. based on caller ID)
| Embedded Voicemail |
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| Supported IP Office Systems |
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IP500, IP406 V2 and |
Small Office Edition. |
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| Mailboxes |
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IP Office automatically creates mailboxes for each user and hunt group on |
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the system. |
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| Message Storage Capacity |
Up to 15 hours. |
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| Maximum Simultaneous Calls |
4+Small Office Edition: Up to 3 on VC3 models, up to 10 on VC16 models |
| Centralized operation |
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Y |
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| Queue Announcements |
Y |
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| Auto Attendant |
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N |
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| Call Recording |
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N |
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| Intuity Emulation |
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N |
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Avaya Embedded Voicemail (IP500, IP406 V2 and IP Office - Small Office Edition only)
In environments like retail or home office, where space, noise or cost considerations rule out using a PC for
voicemail,Avaya Embedded Voicemail will be the preferred option for an entry-level voicemail service. With the Small
Office Edition Avaya Embedded Voicemail makes use of the voice compression resources to optimize the message
storage by compressing messages before storing, and expanding them during playback. By doing this up to 10
hours of messages can be stored for all users of the system. Neither the IP500 nor the IP406 V2 require voice
compression modules for storing messages and both support up to 15 hours of storage.
Avaya IP office 500
Key features of the Avaya Embedded Voicemail include:
· 3 Port voicemail as standard on Small Office Edition (10 ports with 16VC variants of Small Office
Edition), 4 port voicemail for IP500 and IP406 V2.
· Up to 10 hours storage on Small Office Edition, 15 hours message storage on the IP500 and IP406 V2.
· Avaya Embedded Voicemail Configurable record time: Default value 2 minutes, maximum value 3 minutes.
·Avaya Embedded Voicemail Mailbox security codes ensure a minimum of 4 characters to be set.
· Avaya Embedded Voicemail Multiple languages stored on the Flash Memory card.
· Avaya Embedded Voicemail Help menus (via *4). Greetings and Mailbox Navigation.
· From Release 4.2, it is possible to send an email containing either notification or the complete voicemail
message from the Embedded Voicemail (IP406 V2 and IP500 units only).
· Avaya Embedded Voicemail Breakout/Personal Auto-Attendant: Up to 3 breakout numbers can be set up. When callers are
directed to your mailbox, they can either leave a message or choose to be transferred to one of three
numbers (e.g. Operator, mobile/cell phone, colleague, etc).
· Configurable system-wide short code for Voicemail collect .
· Avaya Embedded Voicemail 40 independent Auto Attendants with 3 time profiles per Auto Attendant.
· Up to 12 menu items per Auto Attendant with automatic time-out to fallback number.
·Avaya Embedded Voicemail Access and control of voicemail via the digital or IP terminal display (Visual Voice). This feature is
supported on the 2410, 2420, 4610, 4620, 4621, 4625, 5410, 5420, 5610, 5620 and 5621 phones.
· Avaya Embedded Voicemail Reply to a message to either an internal or external number (if Caller ID available).
· Support for Hunt group announcements.
· Fax option for rerouting fax calls via the auto-attendant menu.
· Support for Fast Forward (#), Rewind (*), Skip message (9) and Call Sender (**) when listening to
messages.
·Avaya Embedded Voicemail No License Key required.
| Features |
of the Avaya VoiceMail Platforms |
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Embedded |
Voicemail |
| Runs as a service No No Yes |
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NO |
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| Multi-lingual support Yes Yes Yes |
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YES |
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| Voicemail for Individual users Yes |
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YES |
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| Voicemail for Virtual users |
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YES |
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| Voicemail for Hunt Groups |
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YES |
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| Centralized Voicemail Services |
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NO |
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| Voicemail Ringback |
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Internal only |
| Voicemail Help TUI |
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NO |
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| Message Waiting Indication |
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YES |
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| Visual Voice (interactive menu on phone display) |
YES |
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| Integration with Phone Manager Pro |
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NO |
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| Personalized Greeting |
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YES |
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| Extended personal Greetings |
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NO |
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| Continuous Loop Greeting |
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NO |
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| Forward to Email |
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YES |
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| Copy to Email |
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YES |
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| Listen To Email (Text To Speech) |
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NO |
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| Send Email notification |
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YES |
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| Unified Messaging Service (UMS) |
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NO |
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| Save Message |
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YES |
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| Delete Message |
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YES |
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| Forward Message to another Mailbox |
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YES |
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| Forward to Multiple Mailboxes |
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YES |
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| Forward with a Header Message |
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YES |
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| Repeat Message |
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YES |
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| Rewind Message |
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YES |
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| Fast Forward Message |
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YES |
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| Pause Message |
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NO |
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| Skip Message |
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YES |
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| LIFO/FIFO Message Playback Option |
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NO |
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| Set Message Priority |
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NO |
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| Set automatic message deletion timeframe |
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NO |
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| Alphanumeric Data Collection |
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NO |
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| Callers Caller ID, time and date announced |
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YES |
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| Call Back Sender (if Caller ID available) |
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YES |
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| Remote Access to Mail Box |
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YES |
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| User Definable PIN Code |
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YES |
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| Known Caller ID PIN Code By-Pass |
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YES |
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| Breakout to Reception |
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Internal+external |
Avaya VoiceMail Lite
Avaya Voice mail Pro
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